Returns Policy
Comet Aviation Supplies understands that sometimes the product that you ordered is not quite what you were looking for and that is why we offer a 7-day money-back guarantee from the date of receipt of the product/s. The refund will either be a payment into your bank account or a store credit and will be calculated at the value paid less delivery and packaging costs.
If we supply the incorrect product, or if the product is in any way faulty or damaged on delivery, we will exchange it at our costs, subject to availability.
All items must be returned in their original packaging and in a condition that allows us to re-stock it. Should the packaging be damaged and/or not in its original condition, we reserve the right to decline it and/or impose a handling charge at our discretion.
All products and/or packaging damage must be reported to Comet Aviation Supplies within 3 working days from the “delivery date”. Please note the damage on the delivery note at the time of acceptance. We cannot be held responsible for lost or damaged items being returned to us due to shipping damage or defects past this date.
All returns to Comet Aviation Supplies is to be prepaid. Returns to our postal address is entirely at the risk of the customer, we recommend delivery to our physical address, as we do not make use of the South African Postal Services.
To make a return or exchange, please e-mail us at sales@cometaviationsupplies.co.za or complete the form on our returns page.